Parameters
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This field maps to the destination API
properties.subject field.This field maps to the destination API
properties.content field.This field maps to the destination API
properties.hs_pipeline field.This field maps to the destination API
properties.hs_ticket_priority field.This field maps to the destination API
properties.hs_pipeline_stage field.This field maps to the destination API
associations field.This field maps to the destination API
associations field.HI ID PII
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{
"$result_object_key": {
"archived": false,
"archived_at": "2024-07-04T10:32:12+00:00",
"created_at": "2024-07-04T10:32:12+00:00",
"id": "2970281109",
"properties": {
"content": "Ticket description",
"createdate": "2024-07-16T10:41:02.266Z",
"hs_lastmodifieddate": "2024-07-16T14:27:29.505Z",
"hs_object_id": "2970281109",
"hs_pipeline": "0",
"hs_pipeline_stage": "1",
"subject": "My Subject"
},
"updated_at": "2024-07-04T10:32:12+00:00"
}
}
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{
"$result_object_key": {
"archived": "Whether the ticket was archived",
"archived_at": "When the ticket was archived",
"created_at": "When the ticket was created",
"id": "ID",
"properties": {
"key": null,
"value": null
},
"updated_at": "When the ticket was updated"
}
}
Result Object Field Details
You can use the result of the action’s data as inputs to downstream workflow actions. Each fetch action requires a result object key to be specified which will nest the action’s result data inside the downstream data context in the Workflow. Here we demonstrate how to refer to this data using the prefix$result_object_key.
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ID
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$result_object_key.id
Example
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"2970281109"
Ticket properties
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$result_object_key.properties
Example
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{
"content": "Ticket description",
"createdate": "2024-07-16T10:41:02.266Z",
"hs_lastmodifieddate": "2024-07-16T14:27:29.505Z",
"hs_object_id": "2970281109",
"hs_pipeline": "0",
"hs_pipeline_stage": "1",
"subject": "My Subject"
}
Whether the ticket was archived
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$result_object_key.archived
Example
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false
When the ticket was archived
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$result_object_key.archived_at
Example
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"2024-07-04T10:32:12+00:00"
When the ticket was created
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$result_object_key.created_at
Example
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"2024-07-04T10:32:12+00:00"
When the ticket was updated
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$result_object_key.updated_at
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"2024-07-04T10:32:12+00:00"
